Privacy Policy
Last updated: April 2026
Overview
MonitorGiant is a hosted SaaS uptime monitoring platform. When you use MonitorGiant, your account data — including monitor configurations, check results, alert history, and user account details — is stored securely on MonitorGiant's infrastructure. We take your privacy seriously and do not sell your data or use it for advertising.
Data we collect
When you create an account and use MonitorGiant, we collect and store the following data on your behalf:
- Account information: email address, name, and authentication credentials
- Monitor configurations: URLs, hostnames, ports, and associated settings you add
- Check results: uptime data, response times, and incident records
- Alert history: notification events and delivery status
- Usage data: feature usage and session metadata for service improvement
This website (monitorgiant.com)
This marketing website may collect standard web analytics data such as page views, referrer URLs, and approximate geographic location through privacy-respecting analytics tools. We do not sell this data or use it for advertising. No personally identifiable information is collected unless you voluntarily submit it (for example, by contacting us via email).
How we use your data
We use the data you provide solely to operate the MonitorGiant service — running your monitor checks, sending alert notifications, displaying your dashboard, and improving the platform. We do not share your endpoint URLs, check results, or account information with third parties except where required by law.
Data retention
Your data is retained for as long as your account is active. If you close your account, your data will be deleted within 30 days, except where retention is required by applicable law.
Cookies and tracking
MonitorGiant uses cookies for session management and, with your consent, for analytics and service improvement. You can manage your cookie preferences at any time via the consent banner or by contacting us.
Your rights
You have the right to access, correct, export, or delete the personal data we hold about you. To exercise any of these rights, contact us at [email protected].
Contact
For questions about this privacy policy or how we handle your data, email us at [email protected]. We respond to every message.